Careers at Design911

Job Description:

•  Multilingual, preferably Dutch, with fluent German
• Ordering, reserving parts, invoicing and payments
• General after-sales questions – working in a team with the service department
• Making estimates when necessary
• Achieve sales by prospecting, acquiring and maintaining accounts
• Answering all customer questions by phone, email and face-to-face
• Assist in checking parts inventory
• Maintaining contact with the workshop, service advisors and customers
• Occasionally reaching out to customers to offer special promotions
• Telesales is central to the position. Cold acquisition, building relationships and an entrepreneurial attitude. Making outbound calls is essential for this role.  

Job Description:

•  Order picking and packing
• Registering incoming and outgoing goods
• Quality control
• Inventory management
• Loading and unloading  

Job Description:

Key Responsibilities

• Receiving, checking, and storing incoming goods.
• Inspecting deliveries to ensure correct quantities, product types, and quality.
• Picking and packing products accurately and efficiently.
• Labelling and preparing items for dispatch.
• Helping to ship out over 500 product lines daily.
• Organising stock placement in designated areas.
• Maintaining a clean, safe, and organised warehouse.
• Monitoring stock levels and reporting discrepancies.
• Updating records in both manual and computerised systems.

  Requirements

• Previous warehouse/logistics experience preferred.Minimum of a C grade (or equivalent) in English and Maths.
• Strong organisational skills and attention to detail.
• Ability to work well both independently and as part of a team.
• Flexible, reliable, and safety-conscious.  

Job Description:

• Oversee daily warehouse operations to ensure accurate and timely processing of all incoming and outgoing goods, coordinating closely with internal departments such as Goods In, Dispatch, and other teams to streamline workflows and maintain operational efficiency.
• Monitor and maintain stock levels of inventory and essential warehouse supplies, conduct regular stock checks to prevent shortages or discrepancies, and liaise with suppliers and our other warehouse's to track, and manage materials and stock in a timely and cost-effective manner.
• Lead, supervise, and motivate the warehouse team to maintain high performance standards, train and onboard new employees on warehouse procedures, safety requirements, and operational processes, and conduct performance reviews while providing constructive feedback to support employee development and engagement.
• Identify and resolve operational issues such as stock discrepancies, delayed shipments, or process inefficiencies, and proactively implement improvements to enhance overall warehouse efficiency, accuracy, and productivity.  

• Knowledge of warehouse management, inventory control, and supply chain principles.
• Strong problem-solving skills and the ability to stay calm under pressure.
• Forklift certificate or willingness to obtain it.
• Experience with packing, inventory handling, and general warehouse operations.  

Job Description:

Goods In Management:

• Oversee and coordinate the receiving and inspection of incoming goods to ensure accuracy and quality.
• Ensure all goods are checked, recorded, and stored correctly, following established procedures.
• Work closely with suppliers and internal departments to resolve any discrepancies or damaged goods issues.

• Supervise the processing of returned goods, ensuring they are documented, inspected, and sorted for restocking, repair, or disposal.
• Identify and address common issues with returned goods, working to improve return procedures and reduce processing time.
• Collaborate with customer service to quality control and to handle and resolve any issues related to returns.

Training & Development:

• Train and mentor new team members, ensuring they are knowledgeable about warehouse procedures, safety practices, and quality standards.
• Develop and implement ongoing training programs to keep the team updated on best practices and operational changes.
• Support team growth and development by providing feedback, conducting performance reviews, and identifying skill improvement opportunities.
• Ensure that all team members in Goods In and Returns have sufficient work and clear tasks to complete.
• Coordinate with other warehouse sections to balance workload, maximize efficiency.
• Monitor team performance, address any productivity issues, and foster a collaborative work environment.

Issue Resolution:

• Act as the main point of contact for resolving issues within the Goods In and Returns sections, including damaged goods, missing items, and documentation errors.
• Investigate and address any inventory discrepancies, implementing corrective actions to prevent future occurrences.
• Ensure compliance with health and safety regulations, creating a safe and well-organized workspace for all employees.

Preferred Skills:

• Familiarity with inventory management and quality control principles.
• Problem-solving skills with a proactive approach to resolving operational issues.
• Forklift certification or willingness to obtain one is a plus.

Please only apply if you have experienced - fluent level of written and spoken Dutch

Job Description:

Key Responsibilities

• Lead and manage the Trade Sales Team (activity, performance, KPIs).
• Drive daily sales to achieve monthly revenue targets.
• Strengthen relationships with existing trade customers and onboard new ones. 
• Work closely with senior management to execute sales strategies.
• Oversee outbound activity, quoting, account management and margin control.
• Ensure team adherence to internal processes, SOPs, and credit-safe procedures. 
• Proven experience in Trade Sales, B2B Account Management, or Sales Management.
• Background in automotive, aftermarket parts, industrial supply, wholesale, or similar trade-driven sectors.
• Demonstrable success leading teams in high-pressure environments.
• Ability to manage KPIs, targets and fast-paced daily activity.

Additional: Occasional weekend work for automotive events/car shows

Key Skills

• Strong leadership with ability to coach, motivate and hold teams accountable.
• Excellent communication and relationship-building skills.
• Commercially sharp — understands margins, pricing, stock flow and process.
• Highly organised, detail-driven, and comfortable making quick decisions. 

• Ideally someone used to pressure, speed, and daily structured activity.  

Job Description: What You’ll Be Doing 

• Planning, organising, and executing a wide range of events including: Automotive-themed evenings & launches, Podcast recordings & live sessions, Community and networking events & Brand collaborations and partner activations.  
•   Developing and managing a rotating monthly food vendor pop-up concept, sourcing and reaching out to exciting food brands with strong followings to bring fresh experiences into the space  
•   Building relationships with food vendors, street food concepts, and premium hospitality brands
•    Managing the full event lifecycle from concept to delivery
•   Coordinating with internal teams (sales, marketing, operations)
•    Liaising with external partners, suppliers, and guests
•   Ensuring every event reflects the premium Design911 brand
•    Managing schedules, bookings, and the overall use of the space
•   Driving ideas to grow footfall, engagement, and brand awareness  
•   Supporting the team with occasional in-house Design911 marketing activities, including campaigns, content ideas, and event promotion

•   Proven experience in event planning or hospitality/events management
•    Strong network or experience working with food vendors, pop-ups, or hospitality brands is highly desirable
•    Highly organised with strong attention to detail
•   A proactive, “make it happen” mindset
  
•   Strong communication and people skills
•    Ability to work flexibly — including evenings and weekends
•   Passion for events, community building, and premium experiences  

Job Description: Responsibilities:

• Multilingual, English with fluent Polish
• Ordering, reserving parts, invoicing and payments
• General after-sales questions – working in a team with the service department
•  Making estimates when necessary
• Achieve sales by prospecting, acquiring and maintaining accounts
• Answering all customer questions by phone, email and face-to-face
•   Assist in checking parts inventory
•  Maintaining contact with the workshops, service advisors and customers
•  Occasionally reaching out to customers to offer special promotions
• Telesales is central to the position. Cold acquisition, building relationships and an entrepreneurial attitude. Making outbound calls is essential for this role.

The ideal Parts Advisor:

• Multilingual English with fluent Polish.
• Experience in the automotive sector is required – preferably in the Porsche world.
• Works with colleagues to achieve higher profits and sales
• Committed to building excellent customer relationships and exceeding customer expectations  
•  Friendly but professional attitude, with integrity, discretion and objectivity
•  Can demonstrate experience in a parts department
• Strong technical understanding of motor vehicle operation and a willingness to keep technical knowledge up-to-date to provide the most efficient service  
• Good phone voice  
• Great organisational skills  
• Full, valid and clean driver's license  
• Willingness to go to car shows that we host or as a business trip to meet clients
• Enjoys building long standing relationships  

Job Description:   Recruitment & Selection

• Advertise job vacancies across relevant platforms 
• Screen applications and source suitable candidates 
• Coordinate and schedule interviews with line managers
• Conduct reference checks 
• Prepare and issue job offers 

• Manage the onboarding process for new starters
• Calculate and administer annual leave for new employees 
• Oversee resignations and manage exit procedures 

• Track absence’s accurately 
• Document performance reviews and appraisal outcomes 
• Maintain accurate and confidential employee records 

Employee Relations 

• Act as the first point of contact for employee HR enquiries 
• Support and manage grievance and disciplinary procedures
• Ensure fair and consistent application of company policies 
• Monitor probation periods and ensure timely reviews are completed 

 Compliance & Benefits

• Ensure company policies remain compliant with current employment legislation
•  Introduce and manage employee benefit schemes 

Person Specification

• Previous experience in an HR administrative role 
• Strong knowledge of employment legislation and HR best practices 
• Excellent organisational and time-management skills 
• Strong communication and interpersonal skills 
• High level of confidentiality and professionalism
• Proficient in Microsoft Office and HR systems